Joyce Maroney – Increasing performance and engagement of frontline, hourly employees

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Joyce Maroney, Director of the Workforce Institute at Kronos Inc. discusses the unique nature of hourly jobs and how they tend to differ from salaried positions. Drawing on content from the recently published book “Elements of Successful Organizations”, she explores issues related to the use of social technology, workforce analytics, and employee engagement from the perspective of hourly workforces.

More than 50% of the workforce is employed in hourly positions, yet these jobs tend to get relatively little attention in talent management research. Gain insight into what it takes to get the most from your frontline employees – this week on Business Execution Radio.

Resources:

Workforce Institute Blog

Elements of Successful Organizations: Achieving Strong Leadership, Smart Management and an Engaged Workforce

Twitter: wf_institute