Listen to People Performance Radio Episode 36:
Mel Kleiman is the President and Founder of Humetrics, a company that helps organizations maximize the productivity of hourly workforces. Mel notes that hourly employees represent over 60% of the workforce in the United States yet receive surprisingly little attention from the talent management community in general. He calls attention to problems that result when companies view hourly employees as “temporary workers” even though these employees often represent the face of the company to the customer. Mel shares examples showing how companies can achieve much higher levels of retention and productivity simply by treating hourly employees with the similar levels of respect and attention commonly given to salaried employees.
If you manage hourly employees or work with organizations that have significant hourly workforces then you will benefit from listening to Mel’s observations, recommendations, and insights regarding hourly workforce management this week on People Performance Radio.