Per Scott – How Royal Bank of Canada uses engagement surveys to inform and drive business execution

Listen to Business Execution Radio Episode 109:

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Per Scott, Vice President of Human Resources for Royal bank of Canada (RBC) shares how RBC is taking engagement surveys to the next level to create a link between business strategies, employee beliefs, and financial outcomes. RBC goes beyond the typical engagement survey to look at critical factors impacting business strategies.  For example, determining if employees understand and believe in the value and effectiveness of new product lines, or differentiating between high and low performing managers.   He also shares enlightening observations around how being a baby boomer, gen X’er or millennial impacts employee job expectations.

Does engagement impact business execution:  absolutely!  Hear Per Scott explain how RBC has effectively integrated engagement metrics to improve business decision making – this week on Business Execution Radio.

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